external metric

external metric
  1. внешняя метрика

 

внешняя метрика
Метрика, которая используется для измерения предоставления ИТ-услуги Заказчику. Внешние метрики обычно определены в Соглашениях об уровне услуг (SLA) и включаются в отчеты для заказчиков.
[http://www.dtln.ru/slovar-terminov]

внешняя метрика
Метрика, которая используется для измерения предоставления ИТ-услуги заказчику. Внешние метрики обычно определены в соглашениях об уровне услуг и включаются в отчёты для заказчиков.
См. тж. внутренняя метрика
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]

EN

external metric
A metric that is used to measure the delivery of IT service to a customer. External metrics are usually defined in service level agreements and reported to customers.
See also internal metric.
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]

Тематики

  • информационные технологии в целом

EN

  • external metric


Англо-русский словарь нормативно-технической терминологии. . 2015.

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